OMID SOFT has a zero tolerance policy for spam, especially if it was sent using Email Director.

You know that Email Director will include its name, version number and your name in the header of outgoing emails.

Email Director Classic Edition Example:

Email Director .NET Edition Example:

If OMID SOFT receives any complaint regarding SPAM for a specified user:

OMID SOFT will verify the report's accuracy by reviewing the appropriate mail log files for that customer.

The account will only be reinstated with a signed and notarized statement ensuring that spam activity will no longer occur.

Further reports will result in permanent exclusion from any OMID SOFT service.

None of our products allow message headers to be altered in anyway. None of our products facilitate the building of spam lists using extraction techniques.

SPAM Definitions

Unsolicited commercial email (UCE) is just what it sounds like: an email message that you receive without asking for it advertising a product or service. This is also called junk email.

Unsolicited bulk email (UBE) refers to email messages that are sent in bulk to many recipients. UBE may be commercial in nature, in which case it is also UCE. But it may be sent for other purposes as well, such as political lobbying or harassment.

Make money fast (MMF) messages, often in the form of chain letters or multi-level marketing schemes, are messages that suggest you can get rich by sending money to the top name on a list, removing that name, adding your name to the bottom of the list, and forwarding the message to other people. Some also advocate reposting the message to hundreds of newsgroups. MMF messages are considered lotteries in the United States and are illegal. They're also extremely common.

Reputation attacks are messages that appear to be sent from one person or organization, but are actually sent from another. The purpose of the messages isn't to advertise a particular service or product, but to make the recipients of the message angry at the apparent sender. The most nasty reputation attacks include the actual email addresses, phone numbers, and street addresses of the victim or victims. Reputation attacks constitute wire fraud, since they use forged addresses, and are illegal.

One more step in the right direction

Report suspicious messages to the U.S. Federal Trade Commission.

You can also help stop spammers by sending a copy of unlawful messages to the Federal Trade Commission at spam@uce.gov.

We do not allow our customers to send mass unsolicited emails or spam. To report spam abuse to us, fill out the following form and click Submit. Paste the entire email that prompted your complaint into the provided box. Be sure to include all original message headers. We will review the information in a timely manner and act accordingly.